Shipping Policy
Please allow 1-3 business days for order preparation (excludes weekends and holidays). Orders are shipped with USPS 1-3 business day delivery. Please note, USPS continues to experience transit delays and your order may take slightly longer to arrive.
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All orders over $99 are eligible for free shipping.
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Signature Confirmation is available by request. Contact email@hamiltoncontrols.com to add this service.
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When your order has shipped, you will automatically receive an email with a USPS tracking number so you can follow your order's journey to you!
Return Policy
In order to return or exchange an item, you must contact us within ____ days of delivery and we will provide instructions. You will be responsible for paying for your own shipping costs for returning your items unless it arrived damaged, defective or it was sent in error. Original shipping costs are not refundable.
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To be eligible for a return, your item must be unused and in new condition (unless it arrived damaged or defective).
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There are certain situations where only partial refunds may be granted (if applicable), such as an item not in its original condition, being damaged or missing parts for reasons not due to our error.
Payment Method
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REFUNDS
Once your order is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund, if applicable, will be process and a credit will be applied to the original payment method. Processing time will depend on your payment method and your bank's policies.
EXCHANGES
(if applicable)
We do allow exchanges for unused items. You must contact us within ____ days of delivery and will provide instructions on how to proceed with an exchange. Send us an email at email@hamiltoncontrols.com and please include your order number.